Privacy Policy

The following statement covers how we collect, protect and use information we receive from website visitors to

Our promise to you is that we will treat your personal information securely and be pro-active in ensuring that this is always the case. We will never disclose your personal information without your express permission.

Security and confidentiality

Any information you provide will be held securely and in accordance with the Data Protection Act. Your personal details will not be sold or traded to third parties. In limited circumstances we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information, we will advise you beforehand in such cases. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act, and used only to provide the services or information you have requested.

Information we collect from visitors

You will know when we are collecting your personal information as we will ask you for it and you will choose to provide it or not. It is only impersonal information that may be collected automatically e.g. the person connecting is based in the UK, the type of browser that is being used.

We collect several kinds of information from visitors to; what we collect is dependent on the part of the site being visited, e.g. registering for an event, training, feedback, e-mail enquiries, or participating in another site feature.

By participating in these features we may ask you for your name, e-mail address, postal address, postcode, daytime and/or mobile phone number.

We use website tracking software to get useful statistics about online visits, but this is not personal, by this we mean that you personally (who you are) could not be tracked by it.

We would never use information collected from you and which identifies you, without first seeking your express permission to do so, i.e. what information and how we would like to use it.

Site usage information


Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie. If you turn cookies off, you may not have access to some features that make your site experience more efficient and some of our services may not function properly, such as placing an on-line order.

Linking to another site

As stated above we provide links to other web sites. When a link is made we open another browser window. We do not pass on any personal information as part of the linking process. Your IT now is not responsible for the privacy practices within any of these other sites. We encourage you to look for and read the privacy statements on the other websites you visit.

Access to your information and contacting

You have the right to request a copy of the personal information that Your it now holds and to have any inaccuracies corrected (please provide a return email address where possible). If you have a query or complaint about this privacy policy or about the site then please contact us by email:


If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.